FibreCo Products

FibreCo’s approachable attitude, network capability, technical leadership and carrier grade service levels provides a solid foundation for rapidly evolving businesses across South Africa.

Responsive & Flexible

FibreCo’s unique responsive and flexible attitude in developing and tailoring specific solutions, ensures clients get what they need, when they need it. Our approach allows clients to quickly and effortlessly scale up their network as their business grows while guaranteeing competitive economics and technological leadership.

FibreCo offers technical assistance with optical and network design and provides detailed transparent design information based on client requirements, including fibre maps and network system information.

Dark Fibre

FibreCo offers dark fibre pairs across its entire network for clients to light routes using their own equipment. This allows complete flexibility of managing your own network.

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Dark fibre provides:

  • Dedicated dark fibre pairs;
  • G652 and G655 fibre types;
  • PMD, CD and attenuation limits based on ITU-T recommendations.

Optical Equipment

To light up the fibre, clients have the freedom of procuring optical transmission equipment of their own choice. There are no restrictions in the amount of capacity required and no restrictions of the type of equipment installed at any of our national hosting sites.

FibreCo also provides optical equipment maintenance services.

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Managed Ethernet

Managed Ethernet is FibreCo’s next-generation capacity service at its best. FibreCo’s Managed Ethernet connects sites simply and efficiently with high speed bandwidth principally through fibre based networks. Designed to give clients an end-to-end service, Managed Ethernet provides scalable and flexible connectivity for our client’s rapidly evolving business.

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Managed Capacity provides:

  • High-speed capacity using FibreCo’s carrier grade metro and long distance fibre network;
  • MEF-compliant layer 2 Ethernet services;
  • Protected and unprotected service level agreements (SLA);
  • Any capacity, any time from 100Mbps- 1Gbps-10Gbps-100Gbps;
  • Tailored high availability offerings through protection or multiple ring architectures;
  • Committed and dedicated bandwidth options;
  • QoS levels are available to prioritise traffic;
  • Supports Q-in-Q (C-Tag);
  • Transparent transport network;
  • Jumbo frames up to 9000 bytes are supported on the service;
  • Link-loss forwarding to support local link and network path failures are supported;
  • Fibre or copper handover;
  • Supports the latest OAM standards, most notably ITU-T Y1731;
  • Easily upgradable as requirements grow through dedicated 1Gbps or 10Gbps interfaces; and
  • 95th percentile billing available.

With FibreCo’s Managed Ethernet service there is no need to build or manage sophisticated optical infrastructure to realise the scalable benefits of fibre.

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Access Connectivity

Access connectivity allows clients to connect houses, buildings, malls or office complexes using a combination of multi-medium access including fibre and wireless access solutions. While fibre is our core business, FibreCo is technology-agnostic when it comes to access connectivity and can deploy satellite, radio, wireless and fibre solutions for access connectivity depending on the terrain and customer requirements.

Hosting Facilities

FibreCo offers country wide hosting facilities for client’s equipment at open-access data centres in metropolitan areas, undersea landing stations on the East and West coast, wireless equipment on masks as well at its secure repeater facilities. The repeater facilities are in essence mini data centres and are strategically located along the entire national network.

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Facilities are purpose built to supply high availability ICT energy (power and cooling) and associated ancillary services. The resilient architecture is designed for an availability of 99.95% and offers:

  • Fully secured facilities;
  • 24/7 monitoring of environmental activity and through CCTV;
  • Remote access control to doors, perimeter gates and manholes;
  • Optical Distribution Frames capacity for termination of core and access fibre optic cables;
  • 55kVA Municipal supply including AC UPS;
  • 2 x 55kVA generator units each providing 8-hour runtime;
  • DC rectifier system providing dual 48VDC feeds;
  • FM2000 fire suppression equipment;
  • Redundant cooling.

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Network monitoring, maintenance and management services

FibreCo provides proactive monitoring and maintenance services for client owned fibre or optical infrastructure. The service ensures optimal network operations and fault management while maintaining minimal impact to their clients. FibreCo’s NOC operates on a 24x7x365 basis with full disaster recovery capability

Fibre & Equipment Maintenance

FibreCo provides optimal network Operations and Maintenance functionality underpinned by a carrier grade functional framework. Proactive surveillance of optical fibre, hosting facilities and transmission equipment ensures effective management of preventative maintenance and corrective fault management.

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FibreCo offers maintenance services on a national level. These services include:

  • Fibre maintenance services;
  • Equipment maintenance services;
  • Facilities maintenance services; and
  • Remote hands services.

FibreCo provides customised response and repair SLAs with network operations management provided by the FibreCo Network Operations Centre (NOC). The 24x7x365 NOC has full disaster-recovery capability with the following services:

  • Service desk with web portal to ensure optimal trouble ticket, dispatch and fault management processes;
  • Structured SLA management inclusive of customised reporting and customer interface management;
  • Real time monitoring and surveillance of all network elements as well as environmental management (alarm monitoring and control) of facilities;
  • Network inventory management.

All services rendered are modelled according to industry best practices as described by the eTOM and ITIL frameworks.

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Aggregated Capacity

One of FibreCo’s key differentiators is its ability to customise SLAs, reporting and other product features in line with specific client needs, providing clients with a bespoke service even when the solution requires the integration of other operator networks.

Metro Connect

Metro Connect allows clients to connect to all of FibreCo’s POPs within a metropolitan area all at 10 Gbps Ethernet or DWDM interfaces

Managed FibreTM

Managed FibreTM is a lit fibre service allowing clients the use of dedicated fibre pairs on the FibreCo network, to provision the almost unlimited capacity of fibre, without the need to build and/or manage the sophisticated optical infrastructure. FibreCo is a category leader in terms of this unique product

Managed Light

Managed Light is a lit fibre service allowing clients to connect directly to a wavelength on the FibreCo network. With 10Gbps and 100Gbps options available, clients can connect their own Layer2 or Layer3 devices hosted in the FibreCo Open Access facilities.

Burstable Bandwidth

FibreCo’s clients are able to utilize capacity on the FibreCo network and to burst into higher bandwidth amounts as and when needed which further enables scalability and flexibility in bandwidth for rapidly evolving requirements.

Dynamic Bandwidth

Clients on the FibreCo network will be able to dynamically move capacity from anywhere to anywhere on the FibreCo network.

Open Access National Transport Network (NTN)

FibreCo’s NTN will allow a client to have a rapid national network deployment at the low cost including an operational framework.

E-Learning

A partnership with Pearson Educations and other systems based Learner management system (LMS) to provide technology enhanced teaching assistance.

NetCo/ManCo

FibreCo takes its funding and management success one step further and provides infrastructure investors the ability to deploy networks efficiently and effectively.

Submarine Cable Connectivity

FibreCo is in a unique position to provide capacity across its national terrestrial fibre-optic network using bespoke optical transmission system configured optimally for the purpose of interconnecting the submarine cable-landing stations on the East and West coast of South Africa.

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This product will provide owners of submarine cable capacity on the WACS, Seacom, EaSSY, SAT3 and SAFE systems with a faster, low-latency and more economical route around the southern tip of Africa to create:

  • A much shorter route between East and West Africa than is currently available through Europe

  • An alternative intercontinental route between Asia and Europe/the Americas to the existing route through Egypt and Eastern Europe.

Given FibreCo’s carrier-neutral, open-access model, it can offer access to this bespoke system on the basis of true-ownership economics with associated infrastructure-ownership benefits.   

FibreCo’s pricing and product configuration are specifically tailored to suit international carriers wanting to bypass the South African market, although drop-off options into Johannesburg, Cape Town, Durban and other cities can be catered for on the core DWDM FibreCo Network.

The ring architecture is a highly resilient system which mitigates any risk of downtime on the terrestrial system.

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Multi-Tenant/Mall Connectivity

FibreCo provides management and implementation of fibre infrastructure to (and within) Malls and multi-tenanted properties and forms a strategic partnership with property owners.

NAPAfricaConnect

FibreCo

High-speed, high capacity networks are critical to the future of the world’s internet and digital economy. FibreCo’s network is designed for emerging technologies and is completely future proofed for gigabit and terabit broadband needs.

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In partnership with its clients, FibreCo provides bespoke end to end layer 1 and layer 2 connectivity solutions across South Africa ranging from fibre ownership to high capacity and complex managed networking solutions in support of our clients connecting, ISPs, government and enterprise.

FibreCo’s unique responsive and flexible attitude in developing and tailoring specific solutions, ensures our clients get exactly what they need.

NAPAfrica

In today’s broadband market of exploding traffic volumes, networks, ISPs and content providers peer to exchange their traffic in order to achieve cost and latency efficiencies. NAPAfrica is a neutral, layer 2 Internet eXchange (IX) point, located within each Teraco data centre facility in South Africa.

Instead of costly multiple direct links to different providers, a single peering point allows multiple networks and ISPs to interconnect using an exchange environment.

Together

FibreCo’s state-of-the-art network is capable of transmitting ultra-fast broadband capacity from any of its 52 county wide points of presence to any of the NAPAfrica Internet exchanges (IXs) across the country, allowing peers to exchange their traffic and achieve:

  • Reduced costs in local bandwidth;
  • Reduced latency with simplified routing and direct interconnects;
  • Improved performance by bypassing potential traffic bottlenecks;
  • Increased resilience by offering convenient multiple network connection options;
  • Access to global content from Akamai, Cloudflare, Google, Microsoft and Netflix to name just a few
  • Direct access to NAPAfrica as part of the FibreCo solution

These benefits are realised without additional capital outlay at the Internet exchange. Connectivity options and content demands within South Africa, Africa and the rest of the world are growing. Network and Content Providers are reaping the benefits of exchanges where traffic can be exchanged easily.

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IX Connect

With FibreCo’s network strategically designed to connect the IP Transit community at Cable Landing Stations and Internet Exchanges (IXs) across the country, operators have the ability to deliver IP Transit and other services on remote ports at any of FibreCo’s 52 country wide points of presence.

Encrypted Connectivity

FibreCo secures clients data at the Physical Layer when it leaves the premises. By taking encryption to the physical network level, information can be safeguarded as it moves outside the walls of the business with no loss of capacity or performance.

Wholesale Internet

Wholesale Internet is a service whereby FibreCo is able to deliver competitively priced internet through its strategic partners out of the main data centres and delivered across the FibreCo network.